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Heated towel racks are bars that warm towels, clothes, or rooms, and can be wall-mounted, freestanding, or floor-mounted. They help prevent mold and mildew, keeping towels fresher longer and reducing laundry needs, which saves water, detergent, and energy. The most common heating method is electric, either plug-in or hardwired, with a less common hydronic option using hot water. WATCH VIDEO ANSWER
Heated towel racks have various applications in both residential and hospitality settings. In homes, they are primarily used in bathrooms to warm and dry towels, preventing odors and mold growth. They can also dry delicate clothes in laundry rooms and items like wetsuits or ski gear in mud/wet rooms. In pool houses, they dry pool towels and bathing suits. For hotels, they help reduce laundry costs by encouraging towel reuse, and in spas, they enhance guest experiences with warm towels and bathrobes. WATCH VIDEO ANSWER
Heated towel racks are useful in both homes and hospitality settings. In bathrooms, they warm and dry towels, preventing odors and reducing humidity. They can also dry delicate clothes in laundry rooms and items like wetsuits or ski gear in mud/wet rooms. In pool houses, they dry pool towels and suits. For hotels, they reduce laundry costs by encouraging guests to reuse towels, and in spas, they enhance the guest experience with warm towels and bathrobes.
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The Jeeves and Traditional collections, which use Liquid-Filled technology, take 15 to 45 minutes to reach maximum temperature, depending on the unit size. The Sirio, Quadro, Antus, Vega, Modello i, Cape, Radiant, Solo, and Swivel collections, using dry element technology, reach their maximum temperature in 10 to 15 minutes. Factors like ambient temperature, room size, and towel material affect how long it takes to warm or dry a towel, so it's recommended to allow 30 to 60 minutes for optimal results. WATCH VIDEO ANSWER
The external temperature ranges for Amba's collections vary: the Jeeves and Cape collections range from 120°F to 150°F, the Traditional collection from 130°F to 150°F, the Sirio, Quadro, Antus, Modello i, and Vega collections from 110°F to 194°F, the Radiant and Solo collections from 120°F to 180°F, and the Swivel collection from 110°F to 160°F. WATCH VIDEO ANSWER
Yes, Amba's heated towel racks are designed to run 24/7, maintaining a safe operating temperature with internal limiters to prevent overheating. To minimize power consumption, programmable timers can be used with any of their products. WATCH VIDEO ANSWER
No, All Amba heated towel racks have an average power rating of 150 watts, similar to two incandescent light bulbs. Running a rack for 8 hours a day, seven days a week, costs less than $5 per month based on the average national kWh rate. WATCH VIDEO ANSWER
Yes, they are safe to use. Amba's products are safe and certified by UL or ETL for use in North America. Installation should be done by a certified electrician, and most bathrooms already have GFCI outlets for added safety. The Jeeves and Traditional collections feature a built-in thermostat and thermal cutout for energy-efficient, safe operation. The Antus, Quadro, Sirio, Modello i, and Vega collections use a Touch Digital Heat Controller to adjust temperature and minimize energy use. The Cape, Radiant, Solo, and Swivel collections have integrated temperature limiters to prevent overheating once the ideal temperature is reached. WATCH VIDEO ANSWER
There are location restrictions for installing electrical devices, which can vary by state or county. Amba offers optional wet-rated kits for the Jeeves and Cape collections, making them suitable for wet-rated areas, but only for the hardwired configuration of the Cape Collection. Installations should never have direct water contact, such as shower spray. WATCH VIDEO ANSWER
For optimal results, fold your towel and drape it evenly over the top bar to maximize contact with the bars. Avoid weaving the towel through the bars, as it reduces surface area usage. Also, do not overload the unit; check your model’s product page for the recommended capacity. WATCH VIDEO ANSWER
The Jeeves and Traditional collections take up to 45 minutes to heat and reach 145°F – 159°F with a safety cut-off. The Antus, Quadro, Sirio, Modello i, and Vega collections offer adjustable temperatures (95°F – 167°F). The Cape, Radiant, and Solo collections heat to 149°F and can be adjusted with a dimmer; avoid overloading with more than two towels. The Swivel collection heats to 136°F and cannot be adjusted. If units don’t heat properly, contact customer service. WATCH VIDEO ANSWER
The collections come in various finishes: Jeeves in Brushed Stainless Steel, Polished Stainless Steel, Matte Black, Oil Rubbed Bronze, and White; Quadro in Brushed Stainless Steel, Polished Stainless Steel, Matte Black, and Brushed Bronze; Sirio in Brushed Stainless Steel, Polished Stainless Steel, Satin Brass, and Brushed Bronze; Modello i in Brushed Stainless Steel, Polished Stainless Steel, Matte Black, and Satin Brass; Vega in Brushed Stainless Steel, Polished Stainless Steel, Matte Black, and White; Antus in Brushed Stainless Steel and Polished Stainless Steel; Traditional in Brushed Nickel, Polished Nickel, and Brushed Bronze; Cape in Brushed Stainless Steel, Polished Stainless Steel, and Matte Black; Radiant in Brushed Stainless Steel, Polished Stainless Steel, Matte Black, Satin Brass, Polished Gold, and Brushed Bronze; Solo and Swivel in Brushed Stainless Steel, Polished Stainless Steel, and Matte Black. Custom finishes are available with 10-16 week lead times. WATCH VIDEO ANSWER
The Jeeves and Traditional collections do not have an integrated On/Off switch and require a separate wall switch or timer, such as the basic On/Off switch, programmable timer, countdown timer, or a Wi-Fi-enabled Smart Switch. The Antus, Quadro, Sirio, Modello i, and Vega collections also lack an integrated On/Off switch and can be controlled with the Touch Digital Heat Controller or a remotely-wired version. The Cape, Radiant, Solo, and Swivel collections have an integrated On/Off switch, with the option to connect additional timers for extra functionality. WATCH VIDEO ANSWER
The Jeeves and Cape collections are made in South Africa with Italian-made heating elements. The Antus, Quadro, Sirio, Modello i, and Vega collections are manufactured in Italy. The Radiant, Solo, Traditional, and Swivel collections are made in China. WATCH VIDEO ANSWER
The Jeeves collection has a 10-year warranty on the rack and 2 years on the heating element. The Traditional collection is covered for 3 years on the rack and 2 years on the heating element. The Antus, Quadro, Sirio, Modello i, and Vega collections have a 3-year warranty, as does the Cape collection. The Radiant, Solo, and Swivel collections are covered for 2 years. WATCH VIDEO ANSWER
All collections, except the Traditional Collection, are made of high-quality 304 stainless steel, known for its corrosion resistance and durability due to its 18% chromium and 8% nickel composition. The Traditional Collection is made from mild steel, which allows for the creation of decorative finial accents and is then plated in nickel, a process more difficult and costly with 304 stainless steel.
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It is possible to have the electrical wiring on the left side for some collections, with a $150 upcharge. For Jeeves and Traditional collections, this adds 1 to 3 days to the lead time. For the Radiant collection, it is available only for the Straight model in Polished or Matte Black, adding 1 to 3 days. For Antus, Quadro, Sirio, and Vega collections, this is a special order with a 10-16 week lead time. WATCH VIDEO ANSWER
Whether a unit can be mounted upside down depends on the collection and heating technology. The Jeeves, Traditional, and Swivel collections cannot be mounted upside down due to safety concerns. The Antus, Sirio, Quadro, Vega, and Radiant collections can be mounted upside down. The Solo collection stands on the ground and does not have a wall-mount conversion kit available. WATCH VIDEO ANSWER
All products come standard with 110-120 voltage, the typical voltage for small appliances in North America. A 220 voltage option is available as a special order for Jeeves, Quadro, Sirio, Antus, and Vega collections, with a 10-14 week lead time. WATCH VIDEO ANSWER
No, all Amba heated towel racks have an average power rating of 150 watts, similar to two incandescent light bulbs. Running a rack for 8 hours a day, seven days a week, costs less than $5 per month based on the average national kWh rate. WATCH VIDEO ANSWER
Our heated towel racks can be mounted on various surfaces, including drywall, tile, wallpaper, and cabinets. The leg extensions that secure the rack to the wall do not heat up, ensuring no damage to the mounted surface. WATCH VIDEO ANSWER
The Jeeves, Quadro, Sirio, Antus, Vega, Modello i, and Traditional collections are hardwired only. The Solo collection is plug-in only. The Cape, Radiant, and Swivel collections offer plug-in/hardwire combo units that come with an outlet plug and a hardwiring kit. WATCH VIDEO ANSWER
It is recommended to install heated towel racks into a wood header, backing, or stud for proper support, especially for larger models over 30lbs. If wood backing isn't available, anchor, toggle, or butterfly bolts can be used as an alternative. These products should not be used as ladders or climbed on. WATCH VIDEO ANSWER
A heated towel rack primarily warms towels, but in small, well-insulated bathrooms, the heat generated may also raise the room’s temperature. Models in the Antus, Quadro, Sirio, and Vega collections can provide some radiant heat, with effectiveness depending on the unit size and room. For calculating the wattage/BTU needed to heat a room, a BTU/wattage calculator can be used. WATCH VIDEO ANSWER
Our heated towel racks are designed for indoor use only and are not suitable for outdoor conditions like rain, snow, or extreme temperatures, which could damage the unit and create safety hazards. Outdoor models may lack the necessary weatherproofing or insulation. Additionally, it's important to check local and national electrical codes to ensure outdoor installation is legal and safe. WATCH VIDEO ANSWER
The Jeeves and Traditional collections use a water/glycol solution (80% water, 20% glycol) to prevent freezing during shipping in cold weather. Glycol acts like antifreeze to lower the freezing point. You will never need to refill or add more liquid during the product’s lifespan. WATCH VIDEO ANSWER
For Jeeves and Traditional collections, the heating element can be replaced, with a step-by-step video available for guidance. For other collections, the heating cable cannot be replaced, but if the product is still under warranty, a full unit replacement will be provided. WATCH VIDEO ANSWER